Support
Email charlie@tryaugust.app. Include the phone number on your August account only if needed to locate it; never send passwords, verification codes, card numbers, or provider credentials.
Account and billing
Use the signed-in account page for billing, connected accounts, and data requests. For an incorrect charge or cancellation problem, email support with the date and amount—do not send full payment-card information.
Privacy requests
Download August-held account data or start automatic account deletion from the signed-in Data and privacy controls. Tell August to correct or forget a memory. For other corrections, provider-owned information, or an account you cannot access, email support. We verify account control before disclosing or changing data.
Safety and security
August is not an emergency service. Contact local emergency services for urgent danger. Report suspected account compromise or a security issue to charlie@tryaugust.app; avoid including sensitive content beyond what is necessary to investigate.